Privacy Policy

1. Information We Collect

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. You may be asked for, as appropriate:

Contact information such as name, email address, mailing address, and phone number
Billing information such as credit card details and billing address
Account information such as username and password
Profile information such as profile picture, company name, and job title
User preferences and settings

We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain site-related activities.

Non-Personal Data

We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include:

Browser name and type
Device type and technical information
Operating system
Internet Service Provider (ISP)
Referring/exit pages
Date/time stamp
Clickstream data
Pages visited
IP address

2. How We Use Your Information

We may use the information we collect from you in the following ways:

To provide and maintain our services - Including to monitor the usage of our services and to detect, prevent, and address technical issues
To manage your account - To manage your registration as a user of the service and provide you with access to various functionalities of the service
To fulfill and manage purchases - To process your payments, deliver purchased products or services, and communicate with you about your orders
To improve our website - We continually strive to improve our website offerings based on the information and feedback we receive from you
To personalize user experience - We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site
To send periodic emails - We may use your email address to send you information and updates pertaining to your order, as well as receive occasional company news, updates, related product or service information, etc.
To respond to customer service requests - To assist you with questions, concerns, or issues you may have about our products, services, or website
To administer promotions, surveys, or other site features
For marketing and advertising purposes - To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with third parties in the following situations:

Service Providers - We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related tasks, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers - If DMarkete is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Legal Requirements - We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights - We may disclose your personal information if we believe it is necessary to protect and defend the rights, property, or safety of DMarkete, our customers, or others.

4. Cookies and Tracking Technologies

DMarkete uses cookies and similar tracking technologies to track activity on our service and hold certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

We use the following types of cookies:

Essential Cookies - Required for the basic functionality of our website. These cookies enable core features such as security, network management, and account authentication. You may disable these by changing your browser settings, but this may affect how the website functions.
Analytics and Performance Cookies - Allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Functionality Cookies - Enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have added to our pages.
Advertising and Targeting Cookies - Record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Cookie Management

You can set your browser not to accept cookies, and the website www.allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

For more specific information about how to manage cookies for particular web browsers, please visit the respective browser's help pages:

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access - You have the right to request copies of your personal data.
Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at privacy@dmarkete.com. We will respond to your request within 30 days.

For users in the European Union, please note that we process your personal data in order to fulfill contracts we might have with you, to comply with our legal obligations, or based on our legitimate interests. If you do not provide your personal data, we may not be able to fulfill our contractual obligations to you.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

We maintain appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Children's Privacy

Our service is not directed to anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: privacy@dmarkete.com
By mail: 168 Jones Terrace, Stevensfort, SW6 1LG, United Kingdom
By phone: +44 7178 281942